Frequently Asked Questions
On this page you'll find the most Frequently Asked Questions (FAQ's) about utilizing our design services, and how to work with DJ ILL WILL. If your question or concern is not listed
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Q: What graphic design services do you provide?
DJ ILL WILL provides a full range of graphic design and integrated marketing services to serve your company, group or organization. For a full list of our services, visit our Services page or contact us if you have a specific project.
Q: Can I really submit my project and work with you, completely over the Internet?
Yes, there are no geographic obstacles to working together, thanks to the Internet. Your requirements can be submitted by email or phone. Once we have agreed on your needs, the provided information is used to create your designs. Intermediate design concepts and revisions are emailed to you for your review, comments and approval. Once your design is completed, final files are either posted for your download, or uploaded to you.
Q: Do you do printing?
Yes, but printing prices are given upon request.
Q: Do you do small projects?
Yes! We are happy to work on small projects; anything from minor edits to a Web site to altering a graphic or logo. Contact us to discuss your small project.
Q: How can I make payments to you?
In certain special circumstances, you also may be able to make a barter arrangement, either for goods or services or link exchange arrangement depending on the nature of your business, i.e. non-profit association.
Q. HOW DOES YOUR LOGO DESIGN PROCESS WORK?
During our initial logo meeting, we first begin by discussing the client’s ideas, target market, and uses for this logo. We then ask for samples of existing logos that the client likes or dislikes to get an idea of their taste. Sometimes the client already has a design concept in mind. Other times, they have no idea what they want. Either way, we make sure we have collected enough information before we begin work. Our logo design service is very straight forward. If you’d like to see extra concepts after our initial three ideas or if you need a couple logo designs for multiple companies our service can be priced according to your needs..
Q. DO I GET A VECTOR FILE FOR MY LOGO ONCE CREATED?
YES, you get EPS (vector), jpeg, and png. Our logo design can be used to complete stationery and brand marketing – including business card, letterhead, envelopes, brochure design, websites, graphics for web sites, direct mail design, email marketing, mailing labels, presentation folders, and any other designs your business may require.
Q. IS THE ARTWORK OUR PROPERTY ONCE PAID FOR?
No, not the actual artwork files unless agreed upon in the proposal. However, ALL approved web images and high resolution images purchased are 100% yours one the project is fully complete and paid for.
Q. HOW DO I CHECK ON THE PROGRESS OF MY LOGO JOB DURING DESIGN PROCESS?
Once full payment or deposit is received, normal turnaround for logo design is 1-3 days, Depending on design job. We present the artwork to the client and wait for final approval before we save out all the files for you. The client files are their artwork and we are up front about this part of the process in our Terms. The designer is not responsible for keeping work after completion of the project, therefore two weeks after completion your project will be expunged.
Q: What are the Terms and Conditions of Use?
THE TERMS AND CONDITIONS OF USE CONSTITUTE A LEGAL AGREEMENT BETWEEN YOU AND DJ ILL WILL AND GOVERN YOUR USAGE OF OUR WEB SITE. PLEASE READ THESE TERMS AND CONDITIONS OF USE IN THEIR ENTIRETY BEFORE YOU CONTINUE TO USE THIS SITE OR ITS CONTENT.
IF YOU DO NOT AGREE WITH THESE TERMS AND CONDITIONS OF USE, PLEASE DISCONTINUE USING THIS SITE.
Q: I have an idea that I would like to protect, does DJ ILL WILL sign Non-Disclosure Agreements (NDA)?
We appreciate your desire to protect your intellectual property and are glad to sign any Non-Disclosure Agreements. If you do not already have an agreement, we can make a two way Non-Discoloure Agreement available.